We’re in the Trenches With You

From technical troubleshooting to on-site training, our support team is dedicated to keeping your project on track and your equipment performing at its peak.

Technical Service & Troubleshooting

When you’re on a job site, every minute of downtime costs you money. Our technical support specialists are veteran equipment operators who understand the nuances of trenchless technology.

Direct Tech Line

Speak directly with a specialist who can walk you through mechanical or software adjustments in real-time.

Video Diagnostics

Use your smartphone to show us what you’re seeing; we can often identify and solve issues via a quick video call.

On-Site Support

For complex fleet issues, we offer scheduled on-site maintenance and repair services to get you back in the ground.

Contact Us

Expert Assistance When You Need It Most.

Available Mon-Fri, 6am–6pm

+1 (716) 605-8400

Email Support:

support@americanundergroundsolutions.com