Your Partner Below the Surface

From technical troubleshooting to on-site training, our support team is dedicated to keeping your project on track and your equipment performing at its peak.

Technical Service & Troubleshooting

When you’re on a job site, every minute of downtime costs you money. Our technical support specialists are veteran equipment operators who understand the nuances of trenchless technology.

Direct Tech Line

Connect directly with a specialist for real-time guidance on mechanical adjustments, software settings, and equipment troubleshooting. 

Video Diagnostics

Use your smartphone to show us what you’re seeing; we can often identify and solve issues via a quick video call.

On-Site Support

For complex projects, our specialists provide scheduled on-site support to help your team navigate challenges, maximize equipment performance, and keep your project on track.

Contact Us

Expert Assistance When You Need It Most.

Available Daily 6am–6pm EST

1-800-215-0215

Email Support:

info@americanundergroundsolutions.com